Questions
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How do I subscribe to Sam Weiss?
Sam Weiss currently only has one type of membership. It is the Sam Weiss Pro membership which will be available during the week of September 1, 2024. Free memberships will no longer be available to those who haven’t already signed up.
How do I cancel my membership?
You can cancel your membership directly from your account page after signing into the website. Please do not e-mail support to cancel your membership unless you are unable to find the link on your profile page.
Do you offer financial advice?
This is a financial publication that offers insights, forecasts and views on the financial markets. We don’t offer individually tailored investment advice.
Where else do you post commentary?
We don’t currently have a social media presence but we do post from time to time on Reddit.
What is your refund policy?
Due to the nature of the service we provide here at Sam Weiss, there is no return or refund policy. Once a new member subscribes to the website, they are granted access to all of our proprietary information. That being said, it is very easy to cancel your membership. You can do so right from your account page with one single click of the button.
I forgot to cancel my membership and it auto-renewed. Can I get a refund?
Yes. In most cases, we do give a short grace period for those who forget to cancel their membership before it auto-renews. Refund requests are generally granted if the request is made within a reasonable and timely manner after the re-bill cycle. Simply e-mail our support staff and we’ll honor the request under most circumstances.
If I cancel my membership, will I still have access to the website for the time remaining on my subscription?
Of course. MemberPress is the leading subscription based software in the industry and keeps track of your time-access. You cancel your membership at any time from your profile page.
How can I contact your customer service?
Scroll down. In most cases, you can expect a response within 24-48 hours or sooner.
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